What is Patient Pass?

Patient Pass is a secure messaging system with an easy-to-use interface that improves communication between clinical staff based in different locations.

It allows specialist services to remotely provide clearly documented clinical advice and coordinate transfers of care. This is supported by speciality-specific rule-based workflows and configurable decision support tools. The same platform provides real-time messaging links between primary care and hospital specialists to support advice and guidance.

Patient Pass has been designed for Trust-wide implementation but can be adopted by single departments. It supports each speciality with a different workflow and interface, and can be customised to suit individual hospital or department preferences.

Building better healthcare awards 2018 winner

HSJ Awards 2018 Highly Commended



N3/HSCN hosted and GDPR compliant


Easy and quick. Referrals submitted in 3 minutes


Backend integration (including PAS and EPR)


Single department or trust-wide implementation

Speciality specific

Unique workflow and interface for each department


Workflow and decision support can be customised


Every interaction is logged for peace of mind


Live patient flow dashboard


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